LivingMetrics™ is GDPR compliant. Not only are we compliant as an organization ourselves, but we also provide all the tools needed for our users and their clients to be compliant as well.
You can use the Contact Us form to submit GDPR requests for your account.
Right to Object (Opt-out)
How LivingMetrics™ enables users to meet this GDPR requirement.
LivingMetrics™ has always had a simple system for tracking opt-outs. With LivingMetrics™ it is technically impossible to send an email to someone who has opted out. As well LivingMetrics™ does not allow outbound communications to people without providing the ability to opt-out (unsubscribe). LivingMetrics™ has many options for customizing unsubscribe/opt-out landing pages.
Right To Be Forgotten
How LivingMetrics™ enables users to meet this GDPR requirement.
The Right To Be Forgotten requirement is handled by simply using the “Forget Contact” widget. LivingMetrics™ complies with data removal requests and maintains an audit trail for compliance with GDPR removal requests. You can build a form that tells LivingMetrics™ to forget that user automatically.
Subject Access Request (SAR)
How LivingMetrics™ enables users to meet this GDPR requirement.
Subject Access Request (SAR) covers the the ‘right of access’ and ‘right of portability’ requirements. All information gathered on a contact is stored in their activity timeline. When a user fills out the form, they will be emailed a copy of their personal data as a zipped CSV file.
Data Transfer Agreement
EU Customers
If you are an EU customer of LivingMetrics™ and would like to complete a Data Transfer Agreement with LivingMetrics™, download the template, complete your part of the DTA, and send the completed document to gdpr@livingmetrics.com. We will fill, complete the document and send a signed copy back to you.
If you’re curious about our privacy policy, you can check it out here.
If you’re curious about GDPR compliance information, you can check it out here.