LivingMetrics™ is CCPA compliant. Not only are we compliant as an organization ourselves, we provide all the tools needed for our users and their clients to be compliant as well.
You can use the Contact Us form to submit CCPA requests for your account.
Do Not Sell my Personal Information
How LivingMetrics™ enables users to meet this CCPA requirement.
Since LivingMetrics™ isn’t built as a data selling platform, there isn’t a default action or widget. At a minimum an auto-responder workflow will set a custom field indicating that the user doesn’t want their data sold. This action will be logged in the contact history timeline. If users are in the business of selling data and use the LivingMetrics™ platform, additional actions can be added such as adding contacts that have that preference set to an exclusion audience list or segment. Workflow wait states can be used to manage the 12 month minimum period out lined in the legislation.
Request Personal Data Deletion
How LivingMetrics™ enables users to meet this CCPA requirement.
A Personal Data Deletion Request covers the ‘right to be forgotten’ requirement. LivingMetrics™ complies with data removal requests and maintains an audit trail for compliance with CCPA removal requests. You can build a form that tells LivingMetrics™ to forget that user automatically.
Personal Data Access Request
How LivingMetrics™ enables users to meet this CCPA requirement.
Personal Data Access Requests cover the ‘right to request disclosure of data’ already collected requirement. All information gathered on a contact is stored in their activity timeline. When a user fills out the form, they will be emailed a copy of their personal data as a zipped CSV file.
If you’re curious about our privacy policy, you can check it out here.